To view the NCH Experience Center, enter your NCH network login.

If you are a vendor use "vendor" as your login.

If you want to take the Employee/Patient Survey, use "survey" as your login.


Northwest Community Hospital has a unique identity. It is shaped by each of us, every day…by the relationships we form with patients, visitors, the community, doctors and even coworkers…by the promises we make… and by the consistency with which we fulfill those promises.


NCH is committed to changing the healthcare experience for our patients, visitors and the community by offering the very best in medical care through our promise.

We will offer:

  • Outstanding customer service
  • Personalized care and attention
  • Convenient and easy-to-use services
  • Reassurance and validation of a wise healthcare decision

The following standards will help to ensure that we’re living our promise and providing a consistent experience throughout NCH.